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Frequently Asked Questions About LancyPromos

General Questions

What's the MOQ of Each Order?

The MOQ is varied by different products. Trial orders or pre-production sample orders are welcomed.

For some cases, we can purchase the blank products, and screen print ourselves to support your projects.

Please email your requests to info@lancypromos.com, we’ll do our best to help you win the orders!

Do You Accept Private Labels?

Yes, we provide OEM service and customize your logo on promotional products.

Can you make customized products?
Do You Provide Free Samples?
What are Your Payment Terms?
Can I Pay By PayPal?

Yes, you can pay by PayPal. But there is an additional 4% PayPal processing fee.

But the amount can not be over $2,000.

Can I Pay Via Credit Cards?

Yes, you can pay via credit cards. But there is an additional 4% credit card processing fee.

But the amount can not be over $2,000.

Can I Pay By Check, ACH, Or Wire Transfer (T/T)?

Yes, you can pay the invoice by check, ACH, or wire transfer (T/T). There is no additional processing fee.

Also, there is no amount limited to paying by these methods.

If paying by check, please help email the images of the check to us before mailing the check.

How Long Can I Get Replied After Sending An Inquiry?

Your inquiries will be answered in 8 working hours.

What Communication Methods Do You Use?

Emails, Telphone, WhatsApp, or WeChat.

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